Politique de confidentialité
This policy describes how CrossTime handles information when you use the CrossTime booking platform. It is not legal advice.
What we show
CrossTime is built around connection-scoped overlap: hosts and guests see bookable time intersections, not each other's full calendars or personal schedules.
Your data
Signed-in host data (profile, bookings, support tickets) is stored in CrossTime's database (Supabase). The app may keep UI preferences (theme, language) and your sign-in session in the browser; it does not store booking state in localStorage.
Payments
Paid plans are processed by Stripe. We receive subscription status and billing metadata needed to enable Pro features; card details are handled by Stripe, not stored on our servers.
Walk-in guests
When a host allows walk-in booking, name and phone are collected at confirm for that visit and connection — not for unrelated marketing unless you opt in where the product offers that choice.
Subprocessors
We use service providers listed on our subprocessors page to run the platform. They process data on our instructions. Subprocessors
Your rights (EEA/UK)
Depending on your location, you may have rights to access, rectify, erase, restrict, or port your personal data, and to object or withdraw consent. Contact us or your DPO to exercise these rights.
Retention
We keep account and booking data while you use the service and as needed for legal, security, and billing purposes.
Cookies
See our cookie policy for how we use cookies and similar storage. Cookie policy
Contact the platform
CrossTime operates CrossTime. For privacy, account, billing, or platform questions, email [email protected].
Appointment issues
For a specific appointment (time, cancellation, or service details), contact the host you booked with — not CrossTime. Hosts manage their own clients inside the app.